Making an Appointment Online

The scheduling program I have is most efficiently used on Internet Explorer. Choose this web browser if possible for quick access. If you do not use a computer just call 617.576.0777 and I or one of my assistants will make the appointment with you in person.

The scheduler is generally very easy to use. Most of my clients like it and find it very convenient. If, for any reason, you have any difficulty getting online or using the scheduler, please call me or my assistant immediately and we will take care of making the appointment for you.

Go to http://benbenjaminv4.timetrade.com You will see a screen that shows my picture and welcomes you to my online scheduler.

Click on "Request Appointment"

The next screen will ask you for a username and a password. Fill that in with something you will easily remember and the computer will request your address, phone number, email address and so forth. Be sure to check the box that will tell the computer to remember the username and password so you do not have to type it in each time unless you are at someone else's computer.

Now bookmark or make a favorite so you can bring it up easily.

Follow the procedure to make an appointment:
Step 1: Select the type of Service first for your appointment. If it is your first visit click on "Initial Pain Assessment". If you have seen me already for an assessment always select Treatment . After doing this once you will not need to make the treatment selection for your next appointment.

Step 2: Choosing a date on the calendar. Click on the date or any day in the week you want an appointment.

Step 3: Click Show Availability. The program will show that week's available appointments. By clicking the arrows next to the word Week in the upper left of the screen you can advance or go back a week.

Sometimes a box will appear that says, "This page contains secure and nonsecure items" It is a quirk of Explorer. Just click "yes" and continue.

The calendar shows days and times with white or gray boxes. Click on a white box for the date and time you want. Click on "Make Appointment" and then click on "Return to Schedule".

Your appointment will appear as a green box on the calendar. To change or cancel the appointment click on the green and you can cancel it and then change to another time.

You can only change an appointment up until midnight of the day before the appointment. After midnight the scheduler will not allow a change. If you need to change or cancel an appointment on the same day as your appointment you need to call me directly.